Toll free: 0800 AV Store – (0800 287 867)  07 834 1197  Email:

Visit Our Store & Demo Room : 11 Kaimiro St Pukete Hamilton

Common queries answered

Frequently asked Questions

Monday to Friday 8.30 – 5pm 

Saturday 10-12pm (Closed Long Weekends)

Sunday Closed 

Public Holidays Closed

Xmas Hours 2023 Closing Early Friday 22nd 
Open 27th & 29th 10am – 3pm  3rd & 5th 10am till 3pm
Closed 23rd , 24th , 25th, 26th, 28th,  30th, 31st, 1st 2nd 4th, 6th, 7th

We will be shipping these days Subject to Courier Availability 

Most Orders are Shipped Same Day, Some Orders will require item to be ordered in this can take around 3-4 days if it is going to take longer you will be notified.

If there is a Problem with your item please feel free to contact us to arrange Repair or Replacement, Email or Call 07 8341197 

If you Require a different Product Exchange only possible if goods returned within 7 days, a 20% restocking fee may be charged to cover admin costs
Refunds only available on faulty goods if returned within 28 days.
Software or items containing software that have been opened are not covered under this return policy. 
For health reasons we cannot accept returns on headphones or microphones for any reason if the packaging is opened.

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We Ship to NZ Only

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Hamilton Warehouse & Shop 
Physical Address:
11 Kaimiro Street Pukete Hamilton 3200
Postal Address: PO Box 10401 Te Rapa Hamilton 3240
Phone: 07 8341197

Click here for Directions 

Fast shipping

Items Are Shipped from NZ

Sound Advice

Get It Right First Time

NZ Owned & Operated

Full NZ Warranty Supported

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